Finding migrant domestic workers or maids in Singapore is more accessible than ever, thanks to many maid agencies and government support.
However, the real test begins once you’ve welcomed a stranger into your home to help with domestic tasks.
Whether you’re a seasoned employer of maids or hiring assistance for the first time, conflicts are inevitable when sharing living spaces.
This is the reality of hiring people and having to co-exist in the same place.
Maids also have a unique feature of working in the place where they sleep, thus small issues may compound quickly into huge problems.
So, employers must keep an eye out for these common problems and nip the problem in the bud.
Maids May Lie Either Out Of Fear Or Malice
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Dishonesty can be a common issue within a household, stemming from cultural differences or honest mistakes.
Patience is key, and as an employer, it’s crucial to encourage open communication and clarity in instructions.
Persistent dishonesty or stealing items may necessitate involvement from the maid agency or even authorities.
(💡Note: In most cases, lying behaviour is out of self-protection rather than the maid being cunning or malicious.)
In some cases, dishonesty can be a result of a lack of understanding, so it’s vital to communicate effectively and provide clear guidance. 🤝
Addressing this issue promptly, can prevent a breakdown in trust and affect the overall working relationship.
After all, no one wants to stay with another person they cannot trust.
Maids May Take Time To Adjust To The Change In Culture
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Singaporean society is faster and more direct, a huge change of pace from the local culture where the maids come from.
It’s crucial to be patient and understanding, as it may take time for them to adjust to the new environment.
They may also bring personal habits that may be acceptable back in their home country like being late or having a lower standard of hygiene.
Try understanding their mindset and avoid heavy criticism or judgment.
By addressing these issues early on, employers can create a positive and respectful working environment.
(💡Tip: Help maids settle in by bringing them around Singapore in the first few months.)
Some Maids May Over Use Phone During Work Hours
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Establish clear rules regarding gadget usage, especially during work hours.
Define acceptable usage limits and encourage phone use during designated break times.
It’s crucial to communicate the policies clearly and provide guidance on responsible phone use.
By setting boundaries, employers can ensure that the maid is focused on their work and not distracted by personal activities.
Demonstrate Working Standard For Maids’ Chore Work
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At the start is where the bar for work quality must be set and remembered.
Employers should clearly define the standards for cleanliness to be achieved.
Open communication ensures that both employer and maid understand expectations, fostering a productive working relationship. 👍
Provide feedback and guidance to help the maid to improve work performance and complete tasks efficiently.
By doing so, employers can ensure that the household chores are completed satisfactorily.
Support Maids’ Emotional Well-Being During Their First Months
Recognise that maids may face personal challenges, that impact their job performance.
They are many miles from home and often come to work for a better life back home.
Facing a new environment to work in a harsh society like Singapore is overwhelming (some maids run away as a result).
Offer support, and encourage open communication, to make them feel welcomed and safe in the employer’s home.
Creating a supportive environment where maids feel comfortable sharing their concerns and struggles, helps to negate any problems that may arise from a mentally distressed maid.
Handling Pregnancy and Other Sensitive Issues
What if the maid becomes pregnant?
In the event of pregnancy, the maid is no longer allowed to work have to be sent back.
Discuss with her and find her the next flight back home, while being sensitive during these times.
Seek guidance from the maid agency for appropriate solutions.
Fostering Open Communication and Trust
Foster an environment where maids feel comfortable sharing information without fear of reprisal.
Address any concerns promptly and assure them that their honesty is valued.
By doing so, employers can create a positive and trusting working relationship.
It’s essential to communicate effectively and provide guidance, helping maids to understand expectations and perform their duties efficiently.
Ensure Maid Get Enough Rest And Prioritises Self-Care
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Do not allow maids to refuse to take breaks or rest days, especially if they are over-eager to impress.
Emphasize the importance of taking scheduled rest for the well-being of the helper.
Physically or mentally worn-out maids will only give you more problems and cost more in the long-run.
In conclusion, employing domestic helpers is a common practice in Singapore, but preparing for potential challenges is essential.
By addressing issues proactively and maintaining open communication, you can foster a positive and productive relationship with your domestic helper.
It will also be easier with the help of a professional maid agency, like Bee Lee Maid Agency, that can make the process smoother and hassle-free.
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